Deduplicate Live

Last published at: September 30th, 2025
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Deduplicate Live does a real-time search for duplicates when opening up a record. Instantly see if there are duplicate records for the record you are currently working in.

This feature can be added to any record page layout in your Salesforce organization.  

You can switch between tabs to see duplicate records from all Objects that have the Deduplicate Live feature applied and the Cross Objects feature enabled.

Action Buttons

Navigates to the Manual Merge page‍ where the merge with the selected record can be performed
Navigates to the Deduplicate Convert page. The convert button is shown in the Contacts tab, only when the Cross Object feature is enabled.
Navigates to the selected record page.

You can select and process more than one duplicate record found by Deduplicate Live. After selecting records, a Merge button will appear, that lets you merge all selected duplicate records with the current record. Clicking the button will forward you to the Manual Merge page.

This also applies to the Convert feature.

Discard Option

You can also discard selected duplicate records if you consider them to be false duplicates.
Click on the action button at the right of the Merge button to show the discard menu.

False Duplicate - Do not show again
 		 By clicking 'False Duplicate - Do not show again', the duplicate group will be excluded from future Deduplicate Live searches and regarded as a 'False Duplicate' (meaning the records are similar but no duplicates of each other).
Child/Parent - Do not show again    
 By clicking 'Child/Parent - Do not show again', the duplicate group will be excluded from future Deduplicate Live searches and regarded as a 'Child / Parent' (meaning the records in the group are so-called “child” and “parent” records of each other, hence their similarity).
Duplicate - Do not show again
 		 By clicking 'Duplicate - Do not show again', the duplicate group will be excluded from future Deduplicate Live searches and regarded as a 'Duplicate' (meaning the records are in fact duplicates of each other, but you want to keep both records present next to each other).

All discarded records can be found, edited or retrieved in the Discarded Items page located on the Deduplicate Setup page. Read more about Discarded Items here‍.

Deduplicate Live compares records based on the fields defined in the applied scenario.

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Learn how to add and configure Deduplicate Live to your page layout in Salesforce Lightning in this article.