Location of Plauti Cloud Data Processors
Where is your data processed in those cases where it leaves Salesforce or MS Dynamics?
Most of Plauti's apps are native, meaning the data that they handle does not leave your Salesforce Org or MS Dynamics environment. However, in some cases data is processed outside of your Org or Environment, for example on Plauti Cloud.
Do note that ‘external processing’ always means temporarily processing only. External data processing is limited and transient: only relevant data is sent over SSL to the external processor, used once, and then deleted.
The only exception is when you actively choose to export data for external use with one of Plauti's Export features, but then you yourself decide on its destination (usually your own machine).
Below you'll find an outline explaining where your data is processed when using Plauti Cloud. For more detailed information, please visit the Plauti Trust Center.
When does data leave the Org or Env?
Plauti Deduplicate Jobs
if chosen to be processed outside org by user
In Plauti Deduplicate, small processes such as manually merging a few records, or detecting duplicates with Deduplicate Live, are always done natively, so fully within your Org or Env. Only when you run larger processes such as Deduplicate Jobs or Search Index Jobs might data leave the Org or Env; but even then you can choose where your data is processed. For example, when you run a Deduplicate Job in Salesforce, you can choose to run the job within Salesforce (all data stays within Salesforce), or on Plauti Cloud, Desktop or Server. in MS Dynamics jobs cannot be run within the Environment, but you still have the choice between Plauti Cloud or Plauti Desktop/Server.
Plauti Export
Next to the different Deduplicate-related jobs that Plauti Cloud can run, it also has an Export feature. The Export Data Flow, currently available for Salesforce and soon for MS Dynamics as well, can export Object data you select to a downloadable CSV file.
Read more in Export Data in Bulk.
Where is data processed?
Plauti Cloud
Plauti Cloud processes all data on Azure servers that are located in Western Europe. Every single job you run gets its own temporary, dedicated, and fenced-off server. Your temporary server is completely locked off from the outside world; even Plauti cannot enter it. Your server only communicates with Salesforce or Dynamics 365 to receive job details and return the results, encrypted using TLS 1.2 or higher (TLS 1.3 by default). It will inform Plauti Cloud about job statuses, but no other job data is shared. When the job is finished (or failed), the server is terminated and all data is removed.
Plauti Export features
All Plauti Export features create an export file for download.
- Plauti Deduplicate Export jobs, when run via Plauti Cloud:
After clicking “Download Export Result” or “Download Results File” at the finished export job, the export file is downloaded to the download folder as configured in your browser settings. - Export Data Flow in Plauti Cloud:
After clicking “Download Export Result” at the finished data flow, the export file is downloaded to the download folder as configured in your browser settings.
Plauti Trust Center
Plauti is 100% committed to the security and privacy of your data. That's why most of our solutions run natively in your CRM: no data is transferred to an external processor and even we don't have access to your data.For all other cases, we work with the best security practices and tooling.
Our commitment to security is demonstrated by our ISO27001 certification.
Find out more about our adherence to global standards, including certifications, attestations, and audit reports, in the Plauti Trust Center.