Location of Plauti Verify Data Processors

Where is your data processed in those cases where it leaves Salesforce or MS Dynamics?

Most of Plauti's apps are native, meaning the data that they handle does not leave your Salesforce Org or MS Dynamics environment. However, in some cases data is processed outside of your Org or Environment. 

Do note that ‘external processing’ always means temporarily processing only. External data processing is limited and transient: only relevant data is sent over SSL to the external processor, used once, and then deleted. 
The only exception is when you actively choose to export data for external use with one of Plauti's Export features, but then you yourself decide on its destination (usually your own machine). 
Salesforce and MS Dynamics' own exporting and reporting features are not taken into account in this knowledge article.

Below you'll find an outline explaining where your data is processed. For more detailed information, please visit the Plauti Trust Center.

When does data leave the Org or Env?

  • Validation

Validation of email, phone and address data is done outside of Salesforce, via Plauti's sub-processors. Only the data that needs to be validated is temporarily transferred to a data validation server and processed there, but it is never stored outside of Salesforce.

  • Telemetry

If enabled in the Settings, you share analytics with Plauti in order to improve products and services. This data is fully anonymized and does not contain any business data, only metadata about app usage.

Where is data processed?

In Verify Setup > Settings > General, at the ‘Data Validation Server Region’ setting, you can select where Plauti Verify data should be processed: in Europe or the United States. 

  • The country/state specification of this setting (the Netherlands or Iowa respectively) applies to the data center Plauti Verify is using for validating email addresses and phone numbers
  • Our email validation provider might be located in a different country or state, but always in the same region as selected at ‘Data Validation Server Region’.
  • For address validations we currently cannot guarantee that data will always be processed in the selected region.

Plauti Trust Center

Plauti is 100% committed to the security and privacy of your data. That's why most of our solutions run natively in your CRM: no data is transferred to an external processor and even we don't have access to your data.For all other cases, we work with the best security practices and tooling.
Our commitment to security is demonstrated by our ISO27001 certification. 
Find out more about our adherence to global standards, including certifications, attestations, and audit reports, in the Plauti Trust Center.