Orgs with Country/State picklists enabled:

In Salesforce orgs that have the Country/State picklists enabled, country and state codes are defined in the Salesforce setup. However, the state (province, prefecture, etc) codes in particular do not always match those provided by Plauti Verify. The Country/State Codes setting lets you override the country and state codes as provided by Plauti Verify, so that they will match the codes as defined in the Salesforce setup.

Country and State picklists let users select countries and states from predefined, standardized lists, instead of entering country and state data into text fields. The picklists protect data integrity by preventing typos, alternate spellings, etc.

Plauti Verify checks whether an address is valid by matching it with its own data. When an address is entered using the country and state data as provided by Salesforce in the country/state picklist, and PV has a different code in its record for that country or state, it will not be considered valid. By mapping the PV codes to the Salesforce codes in the Country/State Codes setting, the address will be validated even when the country or state codes differ from one another.

Country codes

The country codes as provided by Plauti Verify will almost always match those of Salesforce, as for 239 countries and territories they both use the same ISO2 country code format. The option to override an PV country code is present, but you will most likely not need it. Notable exceptions are the codes for the following countries and territories:

• American Samoa (AS)  
• Guam (GU)  
• Hong Kong (HK)  
• Marshall Islands (MH)  
• Netherlands Antilles (AN)  
• Northern Mariana Islands (MP)  
• Serbia and Montenegro (CS)  
• United States Minor Outlying Islands (UM)

These need to be added manually in Salesforce, and therefore might differ from the codes used by Plauti Verify.

See below at 'Orgs that do not use Country/State picklists' for how to override country codes if needed.

State codes

Salesforce provides state or province codes for nine countries. These state codes do not always match those used by Plauti Verify, as the codes provided by PV and Salesforce can be the internationally used ISO-2 codes, or alternative codes as used by the countries nationally. For countries other than these nine, you have to enter state codes manually in the Salesforce setup, leading to an even greater chance of discrepancy with what PV provides. This is where the Country/State Codes setting comes into play.

See below at 'Orgs that do not use Country/State picklists' for how to override state codes if needed.

Country and state labels

In a State/Country picklist environment, the country and state labels can only be overridden in the Salesforce Setup. The country and state label overrides that you can set in the PV Setup are only intended for (custom) address field sets that do not make use of picklists.

Orgs that do not use Country/State picklists:

When Salesforce's State/Country Picklist feature is not in use, Plauti Verify can provide State and Country Codes based on the address at verification. Map the State and Country Code fields to the fields where you'd like to store these, or leave empty if you have no need for this.
Read more in Address validations‍.

Overriding codes and labels

The country and state labels (names) as provided by Plauti Verify might not be exactly how you'd want them to be. For example, the English name might be used where you'd want the name in the local language, or PV might have an old name on record. By overriding the country or state label in the Country/State Code setting, you can use the labels as you want them to be.

rv2ControllerCountryStateCodes 

Adding a country or state override

1. In Verify Setup, at left, go to Country/State Codes.
2. At top right, click Add Country  .
3. Select the country you want to add a country or state override for, and click Add.
   
   The selected country is added to the list of countries for overriding Country/State codes.

4. At the country you just added, click Configure  .
   The 'Configure Country/State codes' modal opens.

Adding a code override 

1. In the Country Code Override or State Code Override fields, enter the code as it is set in Salesforce setup.
2. Click Save.

In the example above, the state code as provided by Plauti Verify is 'GE'. The state code set in the State/Country Picklist settings in Salesforce setup is 'GLD'. With this setting, whenever state code 'GLD' is entered in an address, Plauti Verify will now consider it valid, even though it has listed 'GE' in its own data for this state.

Adding a label override

1. In the Country Label Override or State Label Override fields, enter the label you want to use instead of the label that is provided by PV.
2. Click Save.

For example, the state code as provided by Plauti Verify is 'ZH'. The label for this code, as provided by PV, is 'South Holland', in English. The desired state label is the local translation 'Zuid-Holland', so this is entered in the State Label Override field. With this setting, whenever an address located in the province of South Holland is entered, the province name 'Zuid-Holland' will be shown instead.

Deleting a country entry

Delete a country from the list via its action menu > Delete.