For Phone number validation, Record Validation needs to know in which country the phone number is registered. If you enter a phone number without country code, RV checks the value in the Country field to determine the country to use for validation. You can set a default value for the Country field in the Record Validation Setup, or enter a Country value when creating or editing a record.
The standard configuration of Record Validation maps the Lead, Contact, and Account Object Phone fields to the designated Country field. For each Phone field, make sure that the Country field is mapped to the record field that contains the country that should be used for validating the phone number.
Add Validation
To add a phone field to use with Record Validation, click Add Validation.
Phone | Pick a phone field you want to use with Record Validation. |
Country | Map the Country field. The value of the Country field determines the validation. |
Format |
Decide in what phone format you want to standardize your phone value. E.164 (Default) - +1234567890 |
Allow Auto Formatting | Allow Record Validation to automatically format and validate your phone number values. |