Troubleshooting
- DC not working
- Cannot find Duplicate Check App
- No access to DC Apex Classes
- DC Export does nothing
- Activate License does not work
- Refresh License does not work
- DC Telemetry/License - Email with Error Messages
- 'Disable Duplicate Check' unchecked upon saving
- 'Disable Duplicate Check' works even when unchecked
- Warning message when merging
- Frequent Words not fully ignored
- Attempt to de-reference a null object error
- The Merge or OJR page does not load
- How to resolve known issues related to Duplicate Check
- DC Job - Cannot view results
- DC Job - No results when filtering on record type
- DC Job - Cannot edit scheduled jobs
- DC Job - Cannot delete DC Job
- DC Job - Job stays at Holding
- DC Job - Cannot create DC Job
- DC Live - Duplicates not shown
- DC Live - Record Cannot Be Found
- DC Live - Blank Component
- DC Live - No Scenario Configured
- DC Live - Not licensed to use feature or object
