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Troubleshooting | Plauti Deduplicate for Salesforce

  • Plauti Deduplicate
    How-To's Usage Guide Videos Installation Guide Setup guide Development guide Flow Actions DC Local Plauti Cloud Release Notes Troubleshooting
  • Plauti Assign
    Getting Started General Configuration Basic Routing Configuration Advanced Routing Configuration Manual Routing Troubleshooting Updating SRR Information for older versions
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  • Plauti Deduplicate
    Welcome to Duplicate Check for Dynamics 365 Installing Duplicate Check Configuring Duplicate Check Preventing Duplicate Records Finding Duplicate Records Processing Duplicate Records Plauti Cloud DC Local Videos Troubleshooting Release Notes
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  • Troubleshooting

Troubleshooting

  • PD not working
  • Cannot find Duplicate Check App
  • No access to DC Apex Classes
  • DC Export does nothing
  • Activate License does not work
  • Refresh License does not work
  • DC Telemetry/License - Email with Error Messages
  • 'Disable Duplicate Check' unchecked upon saving
  • 'Disable Duplicate Check' works even when unchecked
  • Warning message when merging
  • Frequent Words not fully ignored
  • Attempt to de-reference a null object error
  • The Merge or OJR page does not load
  • How to resolve known issues related to Duplicate Check
  • DC and Plauti Deduplicate old and new names
DC Job Troubleshooting
  • DC Job - Cannot view results
  • DC Job - No results when filtering on record type
  • DC Job - Cannot edit scheduled jobs
  • DC Job - Cannot delete DC Job
  • DC Job - Job stays at Holding
  • DC Job - Cannot create DC Job
DC Live Troubleshooting
  • DC Live - Duplicates not shown
  • DC Live - Record Cannot Be Found
  • DC Live - Blank Component
  • DC Live - No Scenario Configured
  • DC Live - Not licensed to use feature or object
  • DC and Plauti Deduplicate old and new names
DC Setup Troubleshooting
  • DC Setup - Unable to make changes
  • DC Setup - Custom fields are not licensed - Free edition
  • DC Setup - Custom Field error when linking Sandbox license

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