DC Setup - Custom fields are not licensed - Free edition

Last published at: 2023-07-11 12:28:55 UTC


When I go to DC Setup, I get an error message stating 'Custom Field *** is configured in a scenario, but custom fields are not licensed.'


You currently have the Free Edition. 

Most of the time, this happens in a Sandbox after a Sandbox refresh was performed. You need to extend the Duplicate Check license from the Production Org to the Sandbox. Use this guide to do so.

Another reason for this error might be that your 14-day trial expired, or your subscription expired. If that is the case, please reach out to Plauti's Support team at support@plauti.com .