|1||Grant login access|
|1.1||Click your profile image, then click 'Settings'.
|1.2||On the left, under 'My Personal Information', click 'Grant Account Login Access'.|
|1.3||Make sure to grant access to Plauti Support for at least a few days, so we have sufficient time to investigate your case.
|2||Inform our Support Team of your Org ID|
|2.1||Find your Org ID in Salesforce.|
|2.2||Inform Support that you have granted access and send along your Org ID.|