1 | Grant login access |
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1.1 | Click your profile image, then click 'Settings'. |
1.2 | On the left, under 'My Personal Information', click 'Grant Account Login Access'. |
1.3 | Make sure to grant access to Plauti Support for at least a few days, so we have sufficient time to investigate your case. |
2 | Inform our Support Team of your Org ID |
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2.1 | Find your Org ID in Salesforce. |
2.2 | Inform Support that you have granted access and send along your Org ID. |