DC Job Results Overview

Last published at: January 29th, 2026
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The DC Job Results Overview page presents an extensive overview of the returned results of a Duplicate Check Job‍.  On this page you can view the duplicate record details, and manually merge the duplicates.

Prerequisites

  • You have the Duplicate Check Admin role. 

Access the DC Job Results Overview

Click 'View Results' to see the job's results

To go to the Job Results Overview page of a job:

  1. In the Duplicate Check app, at left, , click Duplicate Check Job .
  2. Click View Results  at the job you want to view the results of.

The DC Job Results page will open.

The DC Job Results page of a job titled "Find duplicate accounts"

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Auto Merge via DC Job page

Here at the DC Job Results page, you can review the results of a duplicate search job, and merge duplicate records manually‍. The Auto Merge‍ feature, for merging a large number of duplicate results automatically, can be accessed via the DC Job overview page: at the right of each job, go to Job Options > Auto Merge.

General

At the top the name of the DC Job is shown, as well as its current result details: number of groups, total number of records, and total average score.

Duplicate Group Info

The duplicates that were found in the DC Job are grouped in Duplicate Groups. Each group contains records that matched to each other as duplicates, according to the job's scenario.

Open a group with the arrow  icon in the Group column to review the duplicates in a group. Select records there if you only want to process a number of the records in the group instead of all records. Read more below under 'Group View'.

The results of job 'Find duplicate Accounts', with one group folded open and two of the three records selected for merging or discarding

Group The different groups of duplicate records in the job are each numbered with a Group Number.
Minimum Score The lowest duplicate score in the group.
Maximum Score The highest duplicate score in the group.
Average Score The average duplicate score in the group.
Record Count The total number of records in the group.
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Minimum, Maximum and Average scores

The minimum and maximum scores are actually both highest duplicate scores, but per pair. The minimum score is the lowest duplicate score found between all pairs, that still scored above the threshold.

Say you have a group with 3 records in it, A, B and C, that form two pairs: pair AB and pair AC.
Two scenarios were applied to the job, where scenario 1 has a threshold at 80%, and scenario 2 has a threshold at 90%.

Let's say that pair AB has a duplicate score of 94% for scenario 1, and a duplicate score of 20% for scenario 2.
Pair AC has a duplicate score of 90% for scenario 1, and a duplicate score of 100% for scenario 2.

The Minimum Score of the group will then be 94% (the highest duplicate score of pair AB, which is the lowest highest duplicate score of all pairs in the group).
The Maximum Score of the group is 100% (the highest duplicate score of pair AC, which is also the highest score overall in the group).
And the Average Score results in 97% for the group.

Actions

At the right of each group or pair of duplicate records you'll find a number of actions that will be applied to all records in the group.

the Merge Group button The Merge Group button will take you to the Manual Merge‍ page to merge all records in the group.
the Discard Group button Use the Discard Group options to discard all records in this group from the job results.
  • With Discard Group from this Job you discard all records for this job only. In future jobs they will be taken into account again.
  • With Discard Group as False Positive you discard all records for this and future searches. They will be stored as False Positives in the False Positives‍ list, where they can be retrieved if needed.

Group View

By default the DC Job Results page opens with the Group View, with all groups closed. Each group shows all records that are duplicates of each other. In group view, you can process all records in a group in one go, or select which ones to merge or discard.

With Cross-Entity‍ job results, you can only convert the Lead record into one match record, even when more duplicates were found. After converting, the entire group will be removed from the job results.

Open a group with the arrow  icon in the Group column to review the duplicates in a group. Select records there if you only want to process a number of the records in the group instead of all records.

the Merge Selected Records button Merge only the records you selected in the group view. The Manual Merge‍ view opens where you can merge the selected records into one record.
The Convert button Click 'Convert' at the record that you want to convert the Lead into. The Manual Convert‍ view opens where you can convert the Lead record into the selected Contact or Account record. 
the Discard Selected Records button Discard the selected records from the duplicate group. In a future duplicate job they will be taken into account again.
Discard the selected records as False Positives‍. They will be considered incorrect matches, and will not be displayed again as duplicates in future searches.
The Clear button Unchecks the selected records.

Two records are selected to be merged or discarded

A group in the results of a cross-entity job. Click 'Convert' to convert the Lead into the Contact.

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Result Fields

The columns in the Job Results Overview (in the image above: Entity Name, Address 1: City, Address Phone, and Website) can be changed in the Entity Settings‍ > Result Fields - Duplicate Check Job Results.

For "Duplicates Detected Via API"‍ jobs, the columns can be changed in Feature Activation & Setup‍ > Enable duplicate detection for API Inserts by logging to Duplicate Check job > Result Fields.

For "Cross-Entity Search‍" jobs, the columns can be changed in the Lead Settings‍ > Account Result Fields - Duplicate Check Job Results and Contact Result Fields - Duplicate Check Job Results.

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Maximum 15 duplicates per record

If you happen to have a very large number of similar records, initially only 15 duplicates will be displayed for each record in the job results. Tighten your scenario settings by increasing the threshold or adding more fields to match, so that only records that are very likely to be duplicates will be matched. Or run another duplicate job after merging the results from the first job run to find more duplicates.