Verify phone numbers and email addresses upon entry.
Plauti Agentforce (PAF) is built on Plauti’s Data Management solutions and fits right into your data quality workflows.
When using PAF’s Verify feature, you can now run all your verification checks directly inside Agentforce: verify phone numbers and email addresses as soon as customers enter the data.
P.S. You need Plauti Verify to use Plauti Agentforce.
Validate customer and prospect email addresses in real time: detect disposables, spam traps, non-real users, bounces, and unreachable servers and more; before data enters Salesforce.
Verify phone numbers during customer interactions: check if they are accurate, standardized, or have the correct country code.
Based on validation results, automatically request corrected contact details when information is invalid, or continue the conversation if everything is accurate.
Record all validation outcomes directly on the Salesforce record for transparency and auditability.
The Plauti Agentforce package comes with a pre-made template that includes an Agent, Topic, Instructions, and Actions, wich you can configure further if needed to precisely fit your unique Data Management process and workflows.
Yes. PAF is a Salesforce-native app, designed to work seamlessly within the Salesforce platform. It is installed as an app from Salesforce’s AgentExchange, leverages Salesforce objects, and stores all validation and automation results directly in Salesforce.
When using PAF’s Verify feature, you can run all your verification checks directly inside Agentforce. PAF acts as a real-time gatekeeper, validating emails and phone numbers as they are entered during agent chat sessions:
• Emails are checked for deliverability, disposability, spam traps, and more.
• Phone numbers are validated/standardized for format and country code.
• The customer is guided to correct the invalid data.
Yes. The Plauti Agentforce package comes with a pre-made template that includes an Agent, Topic, Instructions, and Actions. This will save you time and effort, allowing you to get started right away but will also allow you customization as your needs change.
Yes, you need a Plauti Verify license to use PAF, because PAF calls Plauti Verify and brings the verify feature inside Agentforce.