AI Case Routing for Salesforce: Assign and Resolve Support Requests Faster
Stop sorting cases by hand. Plauti Ask AI directly assigns each Salesforce case to the right queue, billing issues to Finance, login problems to Support, based on what’s written, not just keywords. No manual rules, no bottlenecks, all inside Salesforce.
No more missed or delayed cases. Support teams act faster because AI interprets case intent and sends issues straight to the right team. That means quicker first response and happier customers.
Watch how instant AI routing works in the demo video below:
