Salesforce-native round robin with Plauti Assign

Say goodbye to manual assignments and routing errors. Automatically assign any standard or custom object with precision - no manual effort, just efficient and flexible rules.

What you can manage with round robin record assignment?

Leads
Round robin lead assignment Salesforce, including weighted round robin for SDRs and AEs.
Cases
Round robin case routing to the right service team by product, priority, language, or more.
Any record
Opportunities, custom objects, or queues, round robin assignment Salesforce-wide.

Why you should choose Plauti Assign?

Extreme Flexibility

  • Build assignment logic using any combination of record fields (source, product, geo, language, tier, time zone, and more).

Reassign on missed SLA

  • Auto-reassign or escalate when SLAs are breached so every record gets atimely follow-up.

Even or weighted round robin

  • Build assignment logic using any combination of record fields (source, product, geo, language, tier, time zone, and more).

Team performance dashboard

  • Get immediate visibility into what matters most, and spot bottlenecks, resolve workload issues, and drive revenue faster.
Trusted by top global brands
Enterprise-grade security and scalability

How it works?

  • Build match groups.
  • Set your rules with any record fields.
  • Choose even or weighted round robin.
  • Respect availability and capacity.
  • Respond fast, recover faster.
  • Pre-built dashboards eliminate manual reporting and make it simple for teams to act on actionable data

What are the benefits across teams:

  • Sales
    • Faster speed-to-lead with round robin lead routing
    • Fair distribution reduces cherry-picking and burnout
    • Weighted round robin to ramp new reps and respect quota capacity
  • Support
  • Admins
  • RevOps
My business development and sales teams were tracking leads with spreadsheets and having the managers divvy them out. I had spent hours researching how to do this myself and it required several custom fields and was not scalable or easy to manage. I then looked to the AppExchange and found Plauti Assign. It did everything that I needed and more. Plauti Assign made me a celebrity!
Kerry Hoisington
Kerry Hoisington Senior Salesforce Administrator at NetDocuments
FAQ
  • Do you support weighted round robin?
    Yes. Assign weights per user or team to reflect capacity, skills, or ramping.
  • What happens if a rep is out or overloaded?
    Availability, business hours, OOO, and capacity caps ensure records go to reps who can act now.
  • Can I reassign on missed SLA?
    Yes. Define SLAs per record type or priority and auto reassign or escalate if they’re breached.