Adapt to new customer expectations in retail with a true customer 360 in Salesforce

Tim van der Sman
Written by Tim van der Sman in Webinars
Adapt to new customer expectations in retail with a true customer 360 in Salesforce
September 13, 2021
Reading time: 0 minutes

Retailers and luxury brands are all looking to build long-term customer relationships. Tim van der Sman from Plauti and Ian Swain II from the world's leading watch house Watchbox will show you:

  • How customer expectations have changed since Covid-19 and what this means for retailers and consumer brands
  • How Watchbox leverages data quality to increase convenience, understanding and a connected experience across channels
  • How solutions on the Salesforce AppExchange increase data quality with minimal effort
About the Author
Tim van der Sman
Tim van der Sman Product Manager
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