We have experience improving the employee and customer experience for a large range of verticals and organization sizes. Contact us to see how we can create a unified and valid view of your customers.
We have experience improving the employee and customer experience for a large range of verticals and organization sizes. Contact us to see how we can create a unified and valid view of your customers.
Missed Dreamforce 2024? Maybe you had too much fun wandering about and missed some details. Here’s a quick rundown of the big highlights from Dreamforce 2024.
Salesforce dropped a game-changer with Agentforce, their new AI-powered platform that lets businesses create and manage smart agents to handle tasks, make decisions, and integrate with data like never before. Expect it to roll out fully in October.
Data Cloud is king
Salesforce’s Data Cloud continues to be the backbone of everything, processing insane amounts of data every month. They also added cool features for handling things like video content and beefed up security.
AI-Infused Slack
The integration of Agentforce with Slack takes collaboration to the next level. Now, humans and AI can chat and work together right in Slack, without hopping between apps. Plus, Slack’s UI just got a whole lot smarter.
AI Investment Surge
Salesforce is all-in on AI, launching a new $500 million fund to support cutting-edge AI startups. They’ve already invested in big names like Anthropic and Hugging Face—proof they’re betting big on AI’s future.
Free AI Training for All
To help more people get skilled up in AI, Salesforce is offering free training and certifications through its Trailhead platform until the end of 2025. They’re putting $50 million behind this initiative, aiming to train 100,000 more people.
Is that you?
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