The credits in your subscription are valid for the duration of the subscription term (1 year). Any leftover credits will expire after the renewal or end date of the subscription.
We offer free demos and free possibilities to explore our app before purchasing. Therefore, we do not have a refund policy.
Record Validation is compatible with both NPSP as well as NGO Connect. We offer discounts for non-profit and higher education.
Support is always free. We recommend you visit our extensive knowledge base for answers to the most common questions.
You will receive 100 credits for free upon installation. These credits can be used for testing purposes if necessary. You can also test Record Validation in a sandbox.
Yes. You can cancel anytime before the renewal date by sending us an email.
There is no limit to the number of users. Everybody can work with our application at no additional cost.
One-off credit bundles are available as an add-on for any subscription. A one-off credit bundle is valid for 1 year and requires an active Record Validation subscription to work.