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Writing and customer stories on Salesforce and Dynamics 365 data quality — deduplication, validation, routing, and what breaks when data drifts.

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  • Illustration of interconnected cloud icons in a data center, representing linked Salesforce records across systems.

    6 Salesforce Data Quality Tools Compared for 2026

    Six Salesforce data quality tools compared for 2026: DataGroomr, Plauti, Cloudingo, ZoomInfo, Informatica, and Reltio, on deduplication, validation, and duplicate prevention.

    • Data quality
    • Salesforce
    • Deduplication
  • A support agent reviewing a customer record and its data-quality flags inside a CRM.

    How Accurate CRM Data Boosts Customer Satisfaction Scores

    Inaccurate CRM data quietly erodes every customer interaction it touches. Here is how data accuracy lifts CSAT scores, and the practices that keep records clean and reliable over time.

    • Data quality
    • Deduplication
    • Automation
  • Abstract illustration of colorful glowing data streams flowing along a curved digital roadway, representing data moving through a CRM.

    The Hidden Costs of Poor CRM Data Quality in Salesforce

    Bad CRM data costs more than reps realize: missed follow-ups, wasted time, and reports nobody trusts. This guide covers where those costs hit and a five-step plan to fix them in Salesforce.

    • Data quality
    • Salesforce
    • Deduplication
  • How Xerox Improved Global Data Integrity in Salesforce

    Xerox's global CRM team cleaned up cross-team duplicate records in Salesforce, then added prevention so marketing targeting and client reporting stay accurate as the company scales.

    • Data quality
    • Automation
  • Vacation Innovations automates lead assignment with Plauti

    Vacation Innovations moved off manual Salesforce lead assignment and OmniChannel routing to automated distribution with Plauti, live in two weeks and tied directly into High Velocity Sales cadences.

    • Automation
    • Lead routing

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